Article 1: Object

The general conditions of sale described below detail the rights and obligations between, on the one hand, the agency MBH Production, registered with the RCS of Pontoise under the number 834 630 188, managed by Mr. Monyra BENABID whose registered office is located at 16 rue du Radail - 47300 Villeneuve sur Lot - called "L'Agence" - and on the other hand the natural and legal person, called "The Client", within the framework of its activities of organization of stays and events.


Any service or sale performed by the Agency implies the Client's unrestricted or reserved acceptance of these general conditions of sale, through a contract as defined in article 2.


The services offered by the Agency are as follows :

- The organization and / or total or partial management of event-related services (evenings & private parties, ceremonies & receptions, business tourism, conferences & congresses, seminars)


- The organization and sale of themed stays in France, Spain and Morocco


- The creation and sale of event packs and cultural events


Article 2: Contract

The quotation, supplemented by these general conditions of sale, constitutes a proposal for a contract for which the Customer, or his possible agent for himself, expressly declares to have the power, the authority and the capacity necessary for its conclusion and the performance of its obligations.


By express agreement between the Client and the Agency, the act of sending the only signed quote or purchase order implies acceptance of the terms of the contract and in particular these general conditions of sale. For certain events, the Agency may also impose the general conditions of its partners which must also be applied. In this case, the Agency will send the Client details of these conditions in addition to the quote.


Article 3: Obligations of the Agency

The Agency has an obligation to implement all the means it deems necessary and sufficient to satisfy its customers, within the limit of the contractual services defined in article 1 hereof.


By express agreement between the Client and the Agency, within the framework of the organization of an event, it is agreed that the Agency makes firm reservations with its service provider (s) only after receipt and effective collection of the first deposit or of the single deposit as defined in article 6 hereof. In case of unavailability, for the desired date, of the planned service provider (s), the Agency will do its best to offer the Customer one or more equivalent or similar service providers for the contracted services. This new agency proposal does not bind the Client, who is free to accept it or not. In the event of acceptance of the new proposal by the Client, the relationship between the Agency and the Client continues under the conditions stipulated herein and without modification of the initial contract. In the event of rejection of the new proposal, the deposit (s) will be reimbursed to the Client within 30 days of receipt by the Agency of the written refusal of the said proposal.


Article 4: Obligations of the Client

The Client undertakes not to conceal elements related to the event, the Agency or its partners, concealment which would be likely to delay, hinder, annoy, disorganize the project or its realization. The Client will make it easier to access the information the Agency would need.


The Customer is responsible for any damage, direct or indirect, that he or the participants could cause during the course of an event or stay. The Client declares and guarantees that he has full legal capacity allowing him to commit to the contract and that he is the holder of valid civil liability or professional liability insurance. To this end, the Client undertakes to waive and have his insurers waived and / or any guest, if applicable, to any recourse against the Agency in the event of the occurrence of any of the aforementioned events .


The Customer undertakes not to intervene directly, before, during and after the event, with suppliers, subcontractors, staff and employees of the Agency.


If after a possible termination of the contract the Customer were to carry out or cause to be carried out the event which would have been defined initially by the agency MBH Production, an amount equal to 30% of all the projects planned and plagiarized would be due to the agency MBH Production.


Article 5: Price

According to article 293 B of the CGI, VAT is not applicable. Consequently, the prices indicated are in net and in euros. Services are payable in euros regardless of the nationality of the Client.


The prices include all of the services and associated services, as well as the tourist taxes collected by the hotels, if applicable.


In the case of stays or events taking place outside the European Union, bank charges related to currency conversion are the responsibility of the Customer and will be added to the payment of all associated services and services.


Article 6: Payment

6.1 Conditions and method of payment for services including accommodation and / or catering and / or transport

To place an order, the Customer will contact the Agency directly, by email or by phone. An estimate will be sent to him according to his needs and the desired dates. Upon acceptance of the quote, the Customer must pay a deposit of 40% of the total amount of the service. A second deposit of 40% will be required 2 months before the date of the start of the service. The balance will be paid no later than 10 days before the date of the start of the service. The Agency will send an invoice to the Client after full payment has been made.


When the contract is signed within 30 days of the start of the event, the two installments will be replaced by a single deposit of 80% of the total amount of the service.


6.2 Conditions and method of payment for event packs and / or cultural events

 The Client has the possibility of placing an order directly on the Agency's website and making full payment by bank card using the secure system on the Agency's website, or by bank transfer. The Customer will instantly receive a payment confirmation directly by email.


Article 7: Cancellation conditions

The withdrawal, cancellation or interruption of an event or stay by the Customer will not be subject to any refund, reduction or postponement of dates. The sums already paid will be kept by the Agency as compensation for irreducible contractual termination.


As part of an event requiring transportation, in the event of cancellation, if a ticket is issued, it is non-refundable.


In the event that an event of force majeure or a fortuitous event occurs (strike, fire, pandemic, natural disaster, human accident, etc.), the Agency will be released from all obligation and responsibility. In this case, the Agency must immediately inform the Customer and will do everything possible to reduce, eliminate and overcome the effects of force majeure or fortuitous.


The Client is free to take out cancellation insurance before the event, guaranteeing pecuniary loss and / or the additional costs remaining payable by the insured, as a result of one of the events mentioned in this article.


Regarding stays in France or abroad, no insurance or repatriation assistance is included in the formulas offered. The Agency recommends that the Client take out an insurance contract with their insurer providing for certain specific risks, in particular repatriation costs in the event of an accident or illness.


Article 8: Administrative and health formalities

For thematic stays offered by the Agency for destinations outside the European Union, a valid passport is required. Some countries require that the validity of the passport be greater than six months after the date of return, and that the Client is in possession of a return air ticket or an exit ticket and sufficient funds.


The Customer is required to inform himself of the travel formalities and information on health risks concerning him and the administrative procedures for minor children, if applicable.


The Agency cannot accept an order from an unaccompanied minor, and disclaims all responsibility in the event that an unaccompanied minor is registered without his knowledge.


If, due to non-compliance with these administrative or health formalities, the Client was unable to travel, the price paid could in no case be refunded.


Article 9: Confidentiality

The Agency undertakes not to sell, share or divulge personal personal data of the Client to third parties outside of its own use.


However, this data may occasionally be transmitted to third parties acting on behalf of the Agency or in connection with its activity in the context of the use for which it was originally collected. The customer has the right to access and update their personal nominative data as well as the right to request their deletion, in accordance with Law No. 78-17 of January 6, 1978, relating to data processing, files and to freedoms. The Customer can exercise their right of access or correction by contacting the Agency by email.


Article 10: Disputes

These general conditions of sale are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction.


Article 11: Intellectual property

All intellectual property rights relating to the website www.mbh-production.com (in particular the rights to texts, images, formatting, graphics, structure, sound elements) belong to MBH Production, without any limitation.


No transfer of intellectual property rights is made through these GTC. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.